The process to find the best of the best business’s for the home owner service industry is multi-tiered and thorough and the results are factual. The Consumer Business Review starts with each company’s license, insurance and business practices. Only the companies that pass this first phase of the research move on to the second phase of research; home surveys.

The Consumer Business Review surveys thousands of customers by telephone to get accurate information. By surveying this large sample of the company’s customer base, we obtain the REAL customer satisfaction level.

The companies that pass all of the research along with the highest customer satisfaction level earn the right to be called Gold Standard™ rated.

By requiring such a high standard of the service, not every company can earn the Gold Standard™ rating. The reality is that not all companies will qualify and by limiting the number of participating companies by industry we can systematically monitor these companies and assure consumer satisfaction.