Company Profile:

Ben Franklin Plumbing Dallas

Owner /  Key Manager:
Keresa Richardson - Owner

Years in Business:
18 years

Number of Employees:
70

Number of Customers:
150,000

Awards & Affiliations:

 Inc 5000
 Dallas 100
 Celebration of Enterprise Award
 Accredited Member of Better Business Bureau since 2000
 2015 BBB Greater Dallas Business Ethics Award
 Voted “Best Plumber” in Living Magazine 8 Consecutive Years

Company Message:

“Our goal is to deliver quality service and exceed your expectations. Our plumbers are licensed and insured, drug tested and background checked. Your safety and security is our highest priority. Straight Forward pricing is used and 100% satisfaction guaranteed for every customer every time. We also leave your home how we found it, clean and neat.”

Services

Water Heater Repair/ Installation
Tankless Water Heaters
Garbage Disposals
Faucet/Toilet Repair/Replacement
Slab Leak Detection & Repair
Gas Leak Detection & Repair
Drain Cleaning with Video Camera Inspection
Water Filtration & Softeners
Sewer Systems & Lines

 Faucet & Fixture Installation

Brands

Rheem, Kohler, Delta, American Standard,
Flow-Tech, InSinkErator, Toto, Rinnai, Gerber

Hours

Standard Business Hours
7am-8pm Monday - Friday
24 Hour Emergency Service Available

Payment Options

MC, Visa, Amex, Disc.

Warranties

We only the highest quality products and parts.
Our offer warranties range from 2 to 12 years on
parts & labor (depending on products & services
rendered). We are a member of UWIN, a
consumer advocacy organization who ensures
the satisfaction of our customers.
Punctuality Promise: “If we are late to your
service appointment, we pay you $5 per minute
for every minute we’re late, up to $300.”

Certifications & Training

All our plumbers are licensed & insured.
No subcontracted labor.

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GOLD STANDARDS

 Workers’ Comp. Insurance
 Liability Insurance
 State License No. M12561
 Current Complaint File
 Business Practices

  • CUSTOMER LOYALTY

    0%
  • Customer Satisfaction

    0%

CUSTOMER COMMENTS

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